No surprise here…

Discussion of the Falcon football team.
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jpfalcon09
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Re: No surprise here…

Post by jpfalcon09 »

I always make sure to fill up during tailgating so I don't have to eat the crap food at the Doyt. My high school has a better concessions setup than they do.
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Schadenfreude
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Re: No surprise here…

Post by Schadenfreude »

The concessions have long been underwhelming, it is true.

While we are sharing peeves: I haven't been to the stadium in a couple of years, but I can't remember ever washing my hands in a Perry Stadium mens room and having hot water. This is always an unpleasant surprise, especially during November weeknight #MACtion.

I can only guess that the stadium either wasn't designed to provide hot water for the rest rooms, or that the heaters are woefully inadequate. I imagine this would be expensive to fix and that this priority has never made it to the top of the list given all the competing priorities out there at the stadium.

Could it be that similar architectural limitations have made it difficult to deliver good concessions?

(I mean, the deficiencies here have been so obvious for so long, I tend to think the problem is more than a lack of imagination. )
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Re: No surprise here…

Post by guest44 »

They care as much or more about Twitter likes as they do actual dollars. Want to get this administration to take notice, let them see it on Twitter. Yes, that’s totally backwards. While the health inspectors were finding critical violations at 7 concessions stands on November 10th, Kingston Jr. was tweeting for likes 20 minutes before the game.
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Re: No surprise here…

Post by Flipper »

Concessions are worse than underwhelming...they apparently pose a threat to those attending the games. "Critical violations"...that's not a laughing matter. Someone could become very ill from eating food that's held at an improper temperature. A documented history of not complying with the civil codes regarding food handling opens the University up to all kinds of liability.

I wish I could suck at my job and still keep it. When business slows...I don't get to throw up my hand and say "oh well". I have to fight to keep what I have and hopefully build on it. If I don't...they'll find someone who will.

I'm sick to death of the small ball, "we only have x for a budget" BS. It's your job to make the fan experience a positive one...it's your job to make sure people aren't getting sick eating the food you sell them...It's your fu**ing job to find more money. Stop settling for this s**t and try to actually improve the department that pays your salary, you worthless sacks o crap
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hammb
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Re: No surprise here…

Post by hammb »

Flipper wrote: Tue Nov 30, 2021 9:53 am Concessions are worse than underwhelming...they apparently pose a threat to those attending the games. "Critical violations"...that's not a laughing matter. Someone could become very ill from eating food that's held at an improper temperature. A documented history of not complying with the civil codes regarding food handling opens the University up to all kinds of liability.

I wish I could suck at my job and still keep it. When business slows...I don't get to throw up my hand and say "oh well". I have to fight to keep what I have and hopefully build on it. If I don't...they'll find someone who will.

I'm sick to death of the small ball, "we only have x for a budget" BS. It's your job to make the fan experience a positive one...it's your job to make sure people aren't getting sick eating the food you sell them...It's your fu**ing job to find more money. Stop settling for this s**t and try to actually improve the department that pays your salary, you worthless sacks o crap
You are correct. And as I mentioned in previous posts, they have the exact same issues at the Stroh where the last piece of pizza I purchased for my kid was stone ass cold. I'm not talking it was only a little below proper holding temp, it was cold to the touch. I had to make the mental decision of giving it back and asking for my money back (and deal with the fallout from my 6 year old), or take the chances letting him eat it knowing he could end up with some stomach ailments.

In the end he was fine, he liked the pizza (and didn't have to complain about burning his mouth), but seriously this SHOULD NOT HAPPEN.

They have electricity at those concession stands at the Doyt. THey have electricity at the stands in the Stroh. I know they have electric food warmers at the Stroh. I suspect they do at the Doyt as well. Can somebody please tell me how they serve unsafe temp cold ass pizza when they took it directly from one of these food warmers to hand it to me? THey literally have a digital temp control to set it at whatever effing temperature it needs to be held at. That really only leaves us with several options here:

1) THey don't turn them on to save electricity
2) They don't set them at a high enough temp to save electricity
3) The people working the concessions don't know how to operate the warmers

All of these also imply that the people in charge either don't give a F*#$ or are completely incompetent.

I don't care what business you're in actively making your customers ill is a shitty business practice. My suspicion is that they don't even turn the things on for some reason or another. The pizza obviously all comes from Jets, and it is as hot as it can be by the time it gets to the venue from Jets on N. Main. It should then go directly to those warmers which are set to 150-160* and it will be guaranteed to be proper serving temp hours later. My guess is that they treat those warmers as an insulated cooler, so it just continually drops in temp as the event goes on and they are just banking on selling enough product (and refreshing with additional Jets deliveries) that it's still hot.

The real kick in the ass here is why a national chain like Jets would want to be associated with an entity that cannot take the time to ensure the food doesn't spoil before they serve it.

It's beyond the point of "concessions are unremarkable" it's gross incompetence that we see at every layer of BGSU athletics. It's incompetence that has lasted across several ADs, in large part (IMO) because these guys all see it as a job they can take and have zero accountability or concern for actually fixing anything. They take that same attitude when it comes to actually WINNING. Honestly, there is zero reason to continue supporting this entity except I chose to go to school there, I grew up a fan of the basketball team, and I like watching live college sports no matter how awful they attempt to make the experience.
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Re: No surprise here…

Post by roguewarrior »

There are so many ways to delegate the game experience at a COLLEGE CAMPUS to bring it to a not only safe level, but a great level. I’m sure there are some stars in the Hospitality program or something similar that would embrace an internship to put together an inspired game day service team, each semester . So easy. There are 10 people on this stupid board that can do it better right now. It bothers me to the core to be stuck at the mercy of inept lazy people.
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Re: No surprise here…

Post by Antimob »

Now do the kitchen at Frickers...
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Re: No surprise here…

Post by guest44 »

The health department handles Frickers too. Anti-Food Poisoning, make sure you use concession stand # 6, it's the only of the 8 that passed.
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hammb
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Re: No surprise here…

Post by hammb »

I'm sure the health department has regular routine inspections at Frickers as well. Not that I really care since I don't eat at Frickers.

But it's not like the concession stands are running a full kitchen with varied menu. They have like 5 items on the menu. They have digitally controlled food holding devices.

Take delivery of pizza from Jets and put it into a warmer set to 155*
Grill some brats, dogs, and burgers and put into a warmer set to 155*

Make sure the food goes from warmer to customer's hands quick enough to maintain proper serving temps.

Not exactly Rocket surgery.
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Re: No surprise here…

Post by BillyLP »

This isn't what you want to hear, but I've worked at a large number of stadiums and this is not an unusual thing. To have well over half of stands have "citations" often just means they give you a correction that can be fixed almost immediately. Unless they shut something down, it's not that much of a concern. That said, I usually avoid anything except soda and beer at most stadiums unless it's a nice, new facility. Quick suggestion: NEVER get a hot dog from Wrigley Field in Chicago unless it's from one of the fancy stands.
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Schadenfreude
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Re: No surprise here…

Post by Schadenfreude »

hammb wrote: Tue Nov 30, 2021 2:51 pm Not exactly Rocket surgery.
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