CiviCRM Community Forums (archive)

We had a Test environment we built our new site on.  We used that instance as our live site (when we launched the new site).  To launch the site, we simple pointed the domain to the Joomla root.  We then updated all Full URL paths to reflect the new domain.  We went from http://test.corvair.org/joomla to http://www.corvair.org.

The one, and only, side effect that we have noticed is that the payment processor for the front end stopped working.  It does still work in the backend.

We had one of the prefered programmers look at this issue, but he couldn't make heads or tails of this.  So, we create a new install of J1.7 and the latest CiviCRM.  It still doesn't work.

The only deviation from a normal installation we did was not to install the 'jos_' tables.  They contained references to all the addons we installed.


Can someone please assist us?

Curtis Henken

We did a fresh install of J! 1.7 and Civicrm 4.0.5 on a development site. We changed the URLs a couple of weeks ago, so I restored the civicrm tables on the date before the change as instructed on here:

http://wiki.civicrm.org/confluence/display/CRMDOC40/Moving+an+Existing+Installation+to+a+New+Server+or+Location

Note: I did not restore the jos_ tables, just the civicrm tables. I then exported the the J! users from the live site and imported them. The contribution page we are having difficulty with is for member's dues. The 'Contribution Amounts' tab is disabled. The processor we use is Elavon.

When I create a new contribution page for donations (not dues) the 'Contribution Amounts' is enabled and the donations are processed correctly.

The error we get is: Payment Processor Error message: 9010:Error: [6042 Invalid Request Format XML request is not well-formed or request is incomplete.] - from payment processor

--H

There were a lot of directories in <joomla-root>/media/civicrm/templates_c/ , but only one file in media/civicrm/templates_c/ConfigAndLog: Config.IDS.ini. Initially, I removed that file, but either Joomla or Civicrm complained, so I moved it back.

--H

I did as you instructed. Removed everything from <joomla-root>/media/civicrm/templates_c/. Set config_backend in civicrm_domain to NULL. Test drive the membership contribution page: Same error.

--H

elavon is a contributed payment processor. U'll need to contact the maintainer (eileen) and see if she can take a look at it and/or hire someone to debug and patch it. If you do fix it, please contribute your changes back so others can benefit

lobo