Author Topic: Cannot get cron job to process mail (Joomla installation) (Read 3379 times)

Dennis Gray · March 19, 2012, 02:01:02 am

Running cron with the following format using my site's details:

curl "http://mysite.example.com/administrator/components/com_civicrm/civicrm/bin/cron.php?job=process_mailing&name=username&pass=password&key=sitekey"

These details are confirmed to be correct.

This is a Joomla 1.7, CiviCRM 4.1 site.

When the job run's, cron sends me this email:

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed

100 567 100 567 0 0 5734 0 --:--:-- --:--:-- --:--:-- 5734
100 567 100 567 0 0 5729 0 --:--:-- --:--:-- --:--:-- 0
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="https://michiganrising.org/takeaction/administrator/components/com_civicrm/civicrm/bin/cron.php?job=process_mailing&name=realname&pass=realpass&key=realkey">here</a>.</p>
<hr>
<address>Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at michiganrising.org Port 80</address>
</body></html>

I have masked the name, password and key but they are correct, or I don't think I would have gotten this far.

What does this mean?

Dennis Gray · March 19, 2012, 05:40:50 pm

I have submitted this and another request for assistance about the inability to get the mail queue processed using a cron job. CiviSMTP was not able to help and suggested that I start debugging the code. If anyone has any clue about where the problem might lie, I might give it a go but I am not a developer.

penguintrax · March 22, 2012, 11:16:29 am

A bug has been identified - refer to this patch to see if it will assist you:

https://fisheye2.atlassian.com/rdiff/CiviCRM?csid=39065&u&N

Dennis Gray · March 22, 2012, 05:19:16 pm

This site is not under version control yet. Would I be able just download the updated file from somewhere?

Thank you

xavier · March 23, 2012, 12:48:05 am

Hi,

You can apply the patch even if not using svn (patch command), or download and replace with this file http://svn.civicrm.org/civicrm/branches/v4.1/CRM/Admin/Page/JobLog.php

Dennis Gray · March 23, 2012, 12:55:57 am

Oh! Many thanks. I thought patch was part of svn.

Dennis Gray · March 23, 2012, 10:23:22 pm

Got same error:

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed

100 567 100 567 0 0 4731 0 --:--:-- --:--:-- --:--:-- 4731
100 567 100 567 0 0 4730 0 --:--:-- --:--:-- --:--:-- 0
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>302 Found</title>
</head><body>
<h1>Found</h1>
<p>The document has moved <a href="https://michiganrising.org/takeaction/administrator/components/com_civicrm/civicrm/bin/cron.php?job=process_mailing&name=name&pass=pass;key=key">here</a>.</p>
<hr>
<address>Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at michiganrising.org Port 80</address>
</body></html>

I've modified this reply. I originally thought the name, pass and key were stripped.

Dennis Gray · March 26, 2012, 07:27:55 pm

I am completely stuck here. I cannot get the cli.php script to work either (I have submitted a bug report in Jira, which is being worked on).

All the methods of setting up cron to process scheduled mails with CiviCRM 4.1 and Joomla 1.7 have failed and I have not found a workaround.

penguintrax · March 27, 2012, 09:43:38 am

We applied the cronjob patch last night and I've confirmed that cron.php is firing off as needed, however none of the scheduled jobs are being triggered. They are set to go whenever cron is run. I'm assuming this means cron.php as I have it set up with wget??

Also version 4.1.1 on Joomla 1.7

Dennis Gray · March 27, 2012, 05:27:49 pm

Which patch did you apply? The latest patch I applied did not really change anything. I got the 302 "The document has moved" message.

This is a critical situation. My client is thinking of scrapping CiviMail altogether.

penguintrax · March 29, 2012, 09:52:01 am

Well, turns out we didn't have all the patches in place, but here is what we have applied and the Civi front-end scheduled jobs are not firing off as they should using cron.php as the trigger. I'm going to try setting the jobs to fire off every half hour and see what that does.

https://fisheye2.atlassian.com/rdiff/CiviCRM?csid=39065&u&N
https://fisheye2.atlassian.com/browse/CiviCRM/branches/v4.1/bin/cli.php?hb=true
https://fisheye2.atlassian.com/browse/CiviCRM/branches/v4.1/api/v3/Job.php?hb=true
https://fisheye2.atlassian.com/browse/CiviCRM/branches/v4.1/CRM/Core/JobManager.php?hb=true

penguintrax · March 29, 2012, 11:27:07 am

As an update, setting the Scheduled Jobs to run hourly did not change anything. Cron runs, but Activity, Mailing, and Bounce Processing do not.

Dennis Gray · March 29, 2012, 07:21:19 pm

Xavier,

So far, nobody has replied to my comments and there have been no working fixes. What is the status of this? Has there been any testing of a version that actually works?

Donald Lobo · March 29, 2012, 08:31:32 pm

This issue is still open. We hope to have this fixed for at least Joomla! 2.5 before we release 4.1.2

lobo

Dennis Gray · March 29, 2012, 09:58:40 pm

What about the cli.php script. Can that be fixed for Joomla 1.7?

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Author Topic: Cannot get cron job to process mail (Joomla installation) (Read 3379 times)

Dennis Gray

Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Cannot get cron job to process mail (Joomla installation)

penguintrax

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

xavier

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

penguintrax

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

penguintrax

Re: Cannot get cron job to process mail (Joomla installation)

penguintrax

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)

Donald Lobo

Re: Cannot get cron job to process mail (Joomla installation)

Dennis Gray

Re: Cannot get cron job to process mail (Joomla installation)