CiviCRM Community Forums (archive)

on Manage Contribution Page and any attempts to edit or create those pages we get:

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    QuickForm Error: unregistered element

    Return to home page.

Error Details:

Array
(
    [callback] => Array
        (
           

• => CRM_Core_Error
[1] => handle
        )

   

=> -5
    [message] => QuickForm Error: unregistered element
    [mode] => 16
    [debug_info] => Element 'import contact' does not exist in HTML_QuickForm::_loadElement()
    [type] => HTML_QuickForm_Error
    [user_info] => Element 'import contact' does not exist in HTML_QuickForm::_loadElement()
    [to_string] => [html_quickform_error: message="unregistered element" code=-5 mode=callback callback=CRM_Core_Error::handle prefix="QuickForm Error: " info="Element 'import contact' does not exist in HTML_QuickForm::_loadElement()"]
)


We did have some difficulty with the database on upgrade and had to dump our data and reimport.  the three tables we had to bring in cleanly in order not to keep lose CiviReport were civicrm_domain, civicrm_menu and civicrm_option_value.  So this problem might involve them, or data that was lost in those tables.

here is the backtrace.  let me know if there's further debug info I can gather. I have server-side access.

backTrace

/var/www/drupal/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 148
, handle,
/var/www/drupal/sites/all/modules/civicrm/packages/PEAR.php, call_user_func, 912
/var/www/drupal/sites/all/modules/civicrm/packages/HTML/QuickForm.php, PEAR_Error, 2065
/var/www/drupal/sites/all/modules/civicrm/packages/PEAR.php, HTML_QuickForm_Error, 574
/var/www/drupal/sites/all/modules/civicrm/packages/HTML/QuickForm.php, raiseError, 596
/var/www/drupal/sites/all/modules/civicrm/packages/HTML/QuickForm.php, _loadElement, 638
/var/www/drupal/sites/all/modules/civicrm/CRM/Core/Form.php, addElement, 774
/var/www/drupal/sites/all/modules/civicrm/CRM/Contribute/Form/ContributionPage/Settings.php, addWysiwyg, 81
/var/www/drupal/sites/all/modules/civicrm/CRM/Core/Form.php, buildQuickForm, 324
/var/www/drupal/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 98
/var/www/drupal/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/var/www/drupal/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/var/www/drupal/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 245
/var/www/drupal/sites/all/modules/civicrm/CRM/Contribute/Page/ContributionPage.php, run, 166
/var/www/drupal/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 205
/var/www/drupal/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 343
, civicrm_invoke,
/var/www/drupal/includes/menu.inc, call_user_func_array, 348
/var/www/drupal/index.php, menu_execute_active_handler, 18

and thanks for any help!

thanks lobo.

in our functioning (staged) install, the option values for the option group (32) whose name is wysiwyg_editor are just two rows:

mysql> select * from civicrm_option_value where option_group_id = 32;
+-----+-----------------+-----------+-------+------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+
| id  | option_group_id | label     | value | name | grouping | filter | is_default | weight | description | is_optgroup | is_reserved | is_active | component_id | visibility_id |
+-----+-----------------+-----------+-------+------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+
| 163 |              32 | TinyMCE   | 1     | NULL | NULL     |      0 |       NULL |      1 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 164 |              32 | FCKEditor | 2     | NULL | NULL     |      0 |       NULL |      2 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
+-----+-----------------+-----------+-------+------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+

in our non-functioning prod install there are a whole bunch of rows populated:

mysql> select * from civicrm_option_value where option_group_id = 32;
+-----+-----------------+---------------------+-------+---------------------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+
| id  | option_group_id | label               | value | name                | grouping | filter | is_default | weight | description | is_optgroup | is_reserved | is_active | component_id | visibility_id |
+-----+-----------------+---------------------+-------+---------------------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+
| 221 |              32 | Export Case         | 12    | Export Case         | NULL     |      0 |          0 |     12 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 216 |              32 | Export Contact      | 7     | Export Contact      | NULL     |      0 |          0 |      7 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 217 |              32 | Export Contribution | 8     | Export Contribution | NULL     |      0 |          0 |      8 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 218 |              32 | Export Membership   | 9     | Export Membership   | NULL     |      0 |          0 |      9 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 219 |              32 | Export Participant  | 10    | Export Participant  | NULL     |      0 |          0 |     10 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 220 |              32 | Export Pledge       | 11    | Export Pledge       | NULL     |      0 |          0 |     11 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 212 |              32 | Import Activity     | 3     | Import Activity     | NULL     |      0 |          0 |      3 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 211 |              32 | Import Contact      | 2     | Import Contact      | NULL     |      0 |          0 |      2 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 213 |              32 | Import Contribution | 4     | Import Contribution | NULL     |      0 |          0 |      4 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 214 |              32 | Import Membership   | 5     | Import Membership   | NULL     |      0 |          0 |      5 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 215 |              32 | Import Participant  | 6     | Import Participant  | NULL     |      0 |          0 |      6 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
| 210 |              32 | Search Builder      | 1     | Search Builder      | NULL     |      0 |          0 |      1 | NULL        |           0 |           1 |         1 |         NULL |          NULL |
+-----+-----------------+---------------------+-------+---------------------+----------+--------+------------+--------+-------------+-------------+-------------+-----------+--------------+---------------+


I have no idea what to do from here. Obviously, I'd be tempted to match the working copy, but I'm just fumbling in the dark.

i think this issue is the way you did the database upgrade and brought in some new tables cleanly (civicrm_option).

In general messing with the tables directly has consequences that might not be apparent. I'd go back to the original database and get the upgrade to work

lobo

Okay, I took the bold step of deleting our default (from the clean install) values for civicrm_option_value where option_group_id = 32; and inserted the values from the staged db (our successful upgrade.)
this seems to work, as the loading of the add contribution page now loads what I believe is the FCKEditor!  I'll have to let the webmasters continue with testing, since I don't mess with testing in production unless I can help it.

Thanks so much, lobo.  I couldn't possible have gotten even a tenth this far without your help.